GDPR Compliance
Understanding your data protection rights under the General Data Protection Regulation (GDPR).
Last updated: December 15, 2024
GDPR and Your Privacy Rights
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that gives individuals in the European Union enhanced control over their personal data. At GyanBridge, we are committed to full GDPR compliance and protecting your privacy rights.
This page explains your rights under GDPR, how we protect your data, and how you can exercise your rights. These rights apply to all individuals in the EU/EEA, regardless of nationality.
Your Rights Under GDPR
Right to Information
You have the right to be informed about how we collect, use, and process your personal data. This includes the purposes, legal basis, retention periods, and your rights regarding your data.
Right of Access
You can request access to your personal data and receive information about how we process it. We will provide you with a copy of your data in a commonly used electronic format.
Right to Rectification
You have the right to have inaccurate personal data corrected and incomplete data completed. You can update most of your information through your account settings.
Right to Erasure
Also known as the 'right to be forgotten', you can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the original purpose.
Data Processing Rights
Right to Restrict Processing
You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object
You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests or public interest.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or significant effects.
Legal Basis for Processing
Consent
We process your data based on your explicit consent for specific purposes, such as marketing communications. You can withdraw consent at any time.
Contract Performance
We process data necessary to perform our contract with you, such as providing access to courses and processing payments.
Legal Obligation
We may process data to comply with legal obligations, such as tax requirements or responding to lawful requests from authorities.
Legitimate Interest
We process data for legitimate business interests, such as improving our services, security, and fraud prevention, while ensuring your rights are protected.
Data Protection Measures
Technical Safeguards
We implement appropriate technical measures including encryption, access controls, and secure data transmission to protect your personal data.
Organizational Measures
We have established policies, procedures, and training programs to ensure our staff handle personal data appropriately and in compliance with GDPR.
Data Minimization
We only collect and process personal data that is necessary for the specified purposes and retain it only for as long as required.
Privacy by Design
We incorporate data protection principles into our systems and processes from the design stage, ensuring privacy is built into our services.
International Data Transfers
Transfer Mechanisms
When we transfer your data outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
Third-Party Processors
We ensure that any third-party processors we work with provide adequate protection for your personal data and comply with GDPR requirements.
Data Processing Agreements
We have data processing agreements in place with all our processors that include appropriate technical and organizational measures.
Exercising Your Rights
How to Make a Request
You can exercise your rights by contacting our Data Protection Officer or using the contact information provided below. We may need to verify your identity before processing requests.
Response Time
We will respond to your requests within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of any delay.
No Cost
Exercising your rights is generally free of charge. However, we may charge a reasonable fee for manifestly unfounded or excessive requests.
Right to Complain
If you're not satisfied with how we handle your request, you have the right to lodge a complaint with your local data protection authority.
Quick Actions
Download Data
Request a copy of your personal data
Access Data
View what data we have about you
Update Data
Correct or update your information
Delete Data
Request deletion of your data
Contact Our Data Protection Officer
Data Protection Officer
Email: dpo@GyanBridge.com
Phone: +1 (555) 123-4567
Response time: Within 72 hours
EU Representative
GyanBridge EU Representative
Privacy Solutions Ltd.
123 Privacy Street
Dublin, Ireland
Our Data Protection Officer is available to help you understand your rights, process your requests, and address any concerns about how we handle your personal data under GDPR.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. You can find your local authority at:
https://edpb.europa.eu/about-edpb/board/members_en